Shipping policy

Shipping Policy — Maison Palima

At Maison Palima, we strive to provide a smooth and enjoyable shopping experience from the moment you place your order until it arrives at your door.

Order Processing Time All orders are processed within 2–3 business days (excluding weekends and holidays). During this time, we carefully verify, prepare, and dispatch your order to ensure the best possible service.

Shipping Time Once your order has been shipped, delivery typically takes 8–10 business days. The total estimated delivery time (processing + shipping) is therefore 10–13 business days.

Order Tracking As soon as your order is shipped, you will receive a shipping confirmation email containing your tracking number, allowing you to monitor your package in real time.

Possible Delays In rare cases, delivery times may be slightly longer due to:

  • High demand periods

  • Logistics delays from carriers

  • Weather conditions or unforeseen events

We always do our best to ensure your order arrives as quickly as possible.

Shipping Information Please make sure that the shipping address provided at checkout is accurate and complete. Maison Palima cannot be held responsible for lost or delayed packages due to incorrect shipping information.

Contact If you have any questions regarding your order or shipping, our customer support team is here to help. 📩 Email: maisonpalima1@gmail.com